Frequently Asked Questions

1. Health & Safety

The Fleet are delighted to have completed Fáilte Ireland’s Infection Prevention Control for Tourism Businesses course showing our commitment to providing our team and customers with a safe space.

Are there any changes to check in or check out?

Our check in/check out time remains the same however, we will try our best to accommodate early check in requests to reduce wait times and accommodate travel schedules.

Guests should adhere to the physical distancing in place in the lobby whilst checking in and checking out.” Please wait here” foot placements will be situated in hotels where the floor coverings allow.

Sanitising stations will be provided at the main entrance.

Reception Desk counters will all have a sneeze guard screen in the location where Guests are checking in.

Each guest will receive a Welcome letter, which will contain key safety information and an outline of the facilities available, including what Covid-19 protocols are in place.

Elevator signage will advise that only two guests may travel per elevator.

Will Porterage Services be Offered?

If guests would like luggage service, guests will be required to leave the bag on the floor. Our porter will sanitise the luggage handle and then proceed to bring the luggage to the room. Before hand over or placement of the bag in the room, our porter to sanitise the handle again.

Do I need to wear a mask?

Appropriate PPE will be worn by all employees and in adherence to any government or local regulations and guidance. Guests are required to wear a mask. Hand sanitiser dispensers will also be placed at key guest and employee entrances and contact areas throughout the hotel and we will be conducting temperature checks for all staff on arrival to the hotel. Dedicated employees will sanitize all public areas and staff changing rooms on a more frequent basis.

Are there any changes to my room?

Certain items will be removed from your room such as notepad and pens, guest directory and bedroom reading material.

Government and WHO guidelines for cleaning and sanitising guest rooms will be adhered to. Frequently touched areas will be thoroughly disinfected regularly during your stay. (i.e. telephones, remote controls, safes, switches, handles, taps etc)

Extra pillows and blankets stored in guest room wardrobes will be removed, but will be available on request.

Tea and coffee making facilities will available in the room

Bottled water will continue to be provided in the room for your compliments

Rooms will only be cleaned on request. We will provide clean, towels, sheets, toiletries on request. This is to safeguard our team and guests.

What additional cleaning protocols are being introduced?

Industry leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, luggage racks and flooring.

Will there still be a buffet breakfast?

Buffet breakfasts will be limited. Order will be taken for Juice, Tea/ Coffee, Breads, Hot breakfast will be plated from the kitchen. Tables in restaurants and bars will be arranged to ensure appropriate distancing and menus are laminated to facilitate disinfection.

Will the restaurants and bars be open?

Yes, the restaurant and bar will be open and appropriate changes to seating will be made to accommodate social distancing.

2. What are the coordinates of the Hotel?

53°20'45.2"N 6°15'35.3"W

3. How close are you to a Train Station?

Connolly Station 1 km

Heuston Station 2 km

4. Does the hotel have car parking?

We do not have our own car park however The Fleet Street Car Park, located opposite the hotel has a special reduced rate for our guests of €19 for 24 hours or €3 per hour. Please ensure your ticket is stamped by the hotel on departure. www.parkrite.ie

5. What time can I check in and what time do I need to check out?

Check- in time is from 15.00 and check-out time is 12.00 noon. Late checkout may be arranged, subject to availability.

Please note that a late checkout fee will apply and will be advised at the time of booking.

6. Is Wi-Fi available and what is the cost?

High speed Internet access is available throughout the hotel for guests, provided on a complimentary basis

7. Is smoking permitted in the hotel?

The Fleet Street Hotel as of the 01st March 2004 operates a non-smoking policy in the entire hotel. For those who wish to smoke, we have a stylish open seated terrace located on the third floor.

8. Do you have family rooms?

At The Fleet Street Hotel you have a choice of rooms suitable for up to three people. Please note we do not have sofa beds.

9. Do you accept group bookings?

With pleasure! If you are reserving 5 or more rooms for your party please contact us directly.

10. Where exactly is the The Fleet Hotel?

The Fleet is perfectly positioned at the quieter end of the renowned Temple Bar District, yet only moments away from the hustle and bustle of Dublin City Centre which makes the Hotel ideally located for both business and leisure travellers. The Hotel is within walking distance of Trinity College & Christchurch Cathedral.

11. Does the hotel accommodate people with disabilities?

We have a number of adapted rooms which are wheelchair accessible.

Reception desk is fitted with an induction loop for hearing impaired guests.

12. Can I arrange for amenities or gifts to be placed in the room? What do you offer?

Yes, you can contact the hotel reception at info@fleetstreethotel.com. We offer birthday and special occasion packages, prosecco, chocolates, chocolate strawberries.

13. What is your cancellation policy?

The cancellation policy will depend on the rate plan booked, details can be found on cancellation policy page or on your confirmation email. We would advise you contact your booking agent as we are unfortunately often prevented from making booking modification or cancellations which have been made through third party agents and booking sites.

14. What is the hotel’s credit card policy?

Credit Cards Are Accepted, we accept Visa, Visa Debit, Mastercard, Laser, Maestro

15. What type of room should I book for three adults?

Triple Room - read more here

16. Does the hotel provide international adaptors?

Yes

17. Do you provide coffee makers in your guestrooms?

Tea/Coffee making facilities are available.

18. Is the hotel air-conditioned?

The elegance bedrooms are air conditioned - check them out here

19. Do you have a restaurant?

We have a number of food outlets. Cafe 1920 serves lunch, dinner and is rapidly becoming very popular on the Dublin food scene, so early booking is advised.

Breakfast is served every morning 7am - 10.30 weekdays and until 11am at weekends an on Irish bank holidays.

Light bites and Afternoon tea is served in our lobby during the day.

20. What is there to do around the hotel?

The hotel has the most central location Dublin can offer and there is a vast selection of shops, restaurants, bars, galleries, theaters and famous landmarks within walking distance

21. How close is The Fleet to Dublin’s top entertainment sites?

  • Guinness Storehouse 2 km
  • Jameson Distillery 1 km
  • Trinity College 0.2 km
  • Christchurch Cathedral 0.7 km
  • Croke Park 1.7 km
  • Aviva Stadium 2 km
  • 3 Arena 2km
  • Dublin Zoo 2.5km
  • Botanical Gardens 3km
  • Dublin Convention Centre 1.4 km
  • Bord Gais Theatre 1.3km
  • Grafton Street 0.1 km
  • O'Connell Street 0.1 km
  • Gaiety Theatre 0.7km
  • The Olympia Theatre 0.5km
  • Dublin Wax Museum 0.1km

22. How close is The Fleet to Dublin’s Hospitals and Medical Centres?

  • Mater Hospital - 2.1km
  • Rotunda Hospital - 1km
  • The National Maternity Hospital - 1.4km
  • Royal Victoria Eye and Ear Hospital - 1.9km
  • Nassau Clinic - 500m
  • Dublin Sports Clinic - 1.1km
  • Travel Health Clinic - 550m
  • Trinity Clinic - 650m
  • Dame Street Medical Clinic - 500m
  • Dublin Well Woman Centre - 500m
  • IFPA- Woman Centre - 1km

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© The Fleet Hotel 2021